For some time now, the Australian restaurant industry has been charging more for weekend service.
According to the Australian Broadcasting Corporation (ABC) 23 reports, not only the number of days to increase the service charge, some restaurants from the previous only on Sunday to Saturday also to charge, and the amount of service charges are also getting higher.
Obviously, the cost of food and drink for consumers on weekends has increased.
But the restaurant industry also has a lot of bitterness busy with the media to confide in.
Some caterers said, now materials, labor are increasing prices, catering industry in order to retain consumers usually do not dare to directly raise the price of the menu, can only increase the service charge.
Some data show that the restaurant industry employs regular employees to work midweek hourly wage of 22.77 Australian dollars.
But weekend and holiday work hourly wage reached 51.23 Australian dollars.
There are also restaurant industry people complained that in order to reduce costs, restaurant owners can only give themselves very low wages, or even no wages.
Therefore, the increase in service charges is just to keep the business going.
According to the Australian regulations, it is legal for the catering industry to charge a service fee, provided that it is clearly stated on the menu that a service fee will be charged.
Consumers who believe that there is a violation of service charge can report to the local consumer protection department.
The scope of service charges and the concept of service industry also has a narrow and broad sense.
1. The narrow scope of service charges include only the price of hotels, bathing, hairdressing, dyeing, photography and various repair services, generally by the cost of services, corporate profits and taxes.
2. The broad scope of service charges should also include lawyers' fees, certified public accountants' fees, technical or business management consulting fees, etc., and their fees are generally set by the The competent departments formulate and supervise the implementation.
Service is to do something for others, and make others benefit from a kind of paid or unpaid activities, in the form of providing labor to meet the special needs of others.
Services are a means of providing value to customers by enabling them to obtain desired results without incurring additional costs and risks.
Service fees are also called "service prices" and "service charges".
It should be designated based on the principles of quality and price, and be monitored by the relevant departments.